At EvaBaby, we are dedicated to providing a seamless shopping experience to all our customers. Here’s what you need to know about our shipping policy:
Order Processing: Orders are processed within 24-48 hours after they are placed. Please note that processing is not the same as shipping.
Estimated Delivery: Once your order is processed, the estimated delivery time is between 1 – 5 days. This does not include weekends or holidays. Large/bulkier items can take longer.
Shipping Method: We utilize various courier services to deliver your items, and the choice of courier varies depending on the destination. You will receive a tracking number once your order is shipped, which you can use to monitor the status of your delivery.
International Shipping: We are pleased to offer international shipping to our customers. Please note that international shipments may take longer due to customs clearance procedures in the destination country.
Shipping Delays: While we strive to deliver your order as quickly as possible, delivery times may be extended due to unforeseen circumstances beyond our control, such as severe weather or courier delays. We appreciate your understanding and patience in these situations.
Lost or Damaged Items: If your order is lost in transit or arrives damaged, please contact our customer service immediately. We are committed to resolving any issues in a timely and satisfactory manner.
Changes to Shipping Address: If you need to change your shipping address, please contact us as soon as possible. We are unable to redirect orders once they have been dispatched.
By placing an order at EvaBaby, you agree to the terms of our shipping policy. Please reach out to our customer service team if you have any questions or concerns about your order or our shipping policy.
